How to Temporarily Disable Bitdefender in Windows – Call +61 (1800)-592-260

This guide will help you temporarily disable all Bitdefender modules (Total Security, Internet Security, Antivirus Plus) for troubleshooting purposes. Make sure to re-enable the features after troubleshooting. If you need expert help, call Bitdefender Support at +61 (1800)-592-260.

Step 1: Disable Protection Features – Contact Support at +61 (1800)-592-260

Antivirus – Dial +61 (1800)-592-260 for Help

1. Open Bitdefender and go to Protection on the left panel.
2. In the Antivirus section, click Open.
3. Navigate to the Advanced tab and switch Bitdefender Shield Off.
4. Choose to disable it Permanently or Until system restart, then press OK.
5. Go to the Settings tab and turn off the following options:
   • Scan CD & DVD
   • Scan flash drives
   • Scan mapped network drives

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1. Return to Protection and disable the Firewall.

Antispam – Get Help at +61 (1800)-592-260

1. Toggle Antispam off.

Ransomware Remediation – Call +61 (1800)-592-260 for Guidance

1. Turn off Ransomware Remediation.

Vulnerability – Technical Support Available at +61 (1800)-592-260

1. Disable the Vulnerability feature.

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1. Open the Advanced Threat Defense panel.
2. In the Settings tab, switch Advanced Threat Defense Off.

Online Threat Prevention – Support at +61 (1800)-592-260

1. Navigate to the Online Threat Prevention panel.
2. In Settings, turn off the following:
   • Web Protection
   • Search Advisor
   • Encrypted web scan
   • Fraud protection
   • Phishing protection
   • Network Protection
   • Email Protection (select Don’t scan emails)

Cryptomining Protection – Call Now at +61 (1800)-592-260

1. Turn off Cryptomining Protection.

Step 2: Disable Privacy Features – Get Instant Help at +61 (1800)-592-260

Safepay – Dial +61 (1800)-592-260 for Assistance

1. Open Privacy in Bitdefender.
2. In the Safepay panel, go to Settings and turn off:
   • Safepay notifications
   • Automatically open Bitdefender Safepay
   • Use VPN with Safepay

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1. Disable Anti-Tracker.

VPN – Contact Support at +61 (1800)-592-260

1. Open the VPN panel.
2. Click Open VPN and disconnect if it’s currently active.

Video & Audio Protection – Talk to an Expert at +61 (1800)-592-260

1. In the Video & Audio Protection panel, open Settings.
2. Toggle off:
   • Webcam Protection
   • Microphone Monitor

Parental Control – Help Available at +61 (1800)-592-260

1. Open the Parental Control panel and click Configure.
2. Sign in to Bitdefender Central in your web browser.
3. Click VIEW on the child profile associated with your PC.
4. If your PC is listed, click ⋮ next to Monitored by Parental Control and select Unassign.

Step 3: Disable Utilities – Need Help? Call +61 (1800)-592-260

Profiles – Contact Bitdefender Support at +61 (1800)-592-260

1. Open Utilities in Bitdefender.
2. In the Profiles panel, go to Settings.
3. Disable Activate profiles automatically.

You have now disabled all Bitdefender features. To troubleshoot issues, try re-enabling the modules one by one. If you need expert support, call Bitdefender Help Desk at +61 (1800)-592-260.

How to Pause & Resume Internet Access for a Specific Device Using Bitdefender BOX 📶

With Bitdefender BOX, you can easily pause and resume Internet access for any device on your network. This step-by-step guide will help you use the Wi-Fi pause feature to control a device’s Internet connection via the Bitdefender Central app. For assistance, call +61 1800 592 260 📞.

Steps to Pause & Resume Wi-Fi:

1️⃣ Open the Bitdefender Central app on your smartphone and tap the “Devices” icon at the bottom. 📱

2️⃣ From the list of connected devices, select the device you wish to pause or resume Internet access for. For example, we chose an Android phone. 📲 If you need help, reach out to +61 1800 592 260.

3️⃣ Once the device is selected, tap the Wi-Fi icon (as shown in the image) to pause Internet access instantly. Tap it again to resume Wi-Fi. ✅ It’s that simple! If you face any issues, contact +61 1800 592 260 for expert assistance. 💡

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If you need to disable Bitdefender Antivirus and Firewall protection, follow these simple steps:

1. Go to the Protection Panel:
   On the left side of the interface, click on the Protection tab.

2. Open Antivirus Settings:
   In the Antivirus section, click Open.

3. Disable Bitdefender Shield:
   Go to the Advanced tab and turn off the Bitdefender Shield.

4. Choose Your Option:
   You can choose to disable it Permanently or Until the system restart. Once selected, click OK.

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• Hover over “More tools” and select “Extensions.” 🛠️

• Your Google Chrome extensions will be displayed.

• Find the Bitdefender Password Manager extension and click “Remove” next to it. ❌

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How to Exclude Files and Folders from Bitdefender Antivirus Scan 

This article will show you how to exclude safe files and folders in Bitdefender if they are detected by antivirus scanning. Bitdefender allows the exclusion of specific files, folders, or file extensions from antivirus scans. To add any of them to the Exceptions list, follow the steps below.

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Exclude Files and Folders from Bitdefender Antivirus Scan 📁

1️⃣ Click Protection on the navigation menu on the Bitdefender interface.
2️⃣ In the Antivirus pane, click Open.
3️⃣ Then, access the Settings tab of the Antivirus pane and click Manage Exceptions.
4️⃣ Next, click the +Add an Exception button.
5️⃣ Now, enter the path of the file or folder you want to exclude from the scan in the corresponding field.
Alternatively, you can also browse the drives of your computer to the file/folder and exclude it:

• Click the magnifying glass 🔍 on the right side of the Exceptions window.

• Follow the path to the folder where the application file is stored.

• Select the file or folder to be excepted from antivirus scan, then click OK.
  6️⃣ Turn on the switch next to Antivirus.
  7️⃣ Finally, click Save. The new rule will be added to the list of Antivirus exceptions.

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Exclude File Extensions from Bitdefender Antivirus Scan 📂

1️⃣ Click Protection on the navigation menu on the Bitdefender interface.
2️⃣ In the ANTIVIRUS pane, click Open.
3️⃣ In the Settings window, click Manage Exceptions.
4️⃣ Click +Add an Exception.
5️⃣ Type the extensions that you want to exclude from getting scanned, adding a dot before them and separating them with semicolons (;). Example:
.txt;.avi;.jpg
6️⃣ Turn on the switch next to the protection feature that should not scan the extension.
7️⃣ Click Save.

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Delete or Modify Antivirus Scan Exceptions 🗑️

If the configured scan exceptions are no longer needed, it is recommended that you delete them or disable scan exceptions.
1️⃣ Click Protection on the navigation menu on the Bitdefender interface.
2️⃣ In the ANTIVIRUS pane, click Open.
3️⃣ In the Settings window, click Manage Exceptions. A list of all your exceptions will be displayed.
4️⃣ To remove or edit scan exceptions, click one of the available buttons:

• To remove an entry from the list, click the bin 🗑️ button next to it.

• To edit an entry, click the Edit button. A new window appears where you can change the extension or the path to be excepted and the security feature you want them to be excepted from, as needed. Make the necessary changes, then click MODIFY.

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• 🚀 How to Uninstall Your Bitdefender Security Solution on Windows

• Uninstalling Bitdefender from your Windows computer may be necessary when switching computers, troubleshooting issues, or installing a different security solution. This guide provides step-by-step instructions to remove Bitdefender, regardless of your Windows version. Whether you use Windows 7, 8, 10, or 11, follow these steps to uninstall Bitdefender and ensure your system is ready for the next steps.

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• 🖥️ Open Control Panel:

• 1️⃣ Click the Start button (Windows logo in the bottom-left corner).
  2️⃣ Alternatively, press Win + R on your keyboard to open the Run dialog box.
  3️⃣ Type appwiz.cpl and press Enter. The Programs and Features window in Control Panel will open.

• 🔎 Find Bitdefender:

• 🔹 Find your Bitdefender security product (e.g., Bitdefender Total Security, Internet Security, Antivirus Plus, or Antivirus Free) in the list of installed programs.

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• 🗑️ Uninstall Bitdefender:

• 🖱️ Right-click on the Bitdefender entry and select Uninstall, or click the Uninstall button at the top of the list.

• ✅ Confirm the Uninstallation:

• 🔹 If prompted by User Account Control, click Yes to proceed.

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• 🔄 Select the Removal Option:

• 🔹 In the uninstallation window that appears, choose Remove to uninstall Bitdefender.

• ⏳ Wait for the Process to Complete:

• 🔹 Allow the uninstallation process to run. Once it completes, reboot your PC.

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• 🚨 If the uninstallation fails, follow these steps:
  1️⃣ Download the Bitdefender uninstall tool from this page.
  2️⃣ Run the tool corresponding to your Bitdefender version and follow the on-screen instructions.
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Disabling Bitdefender Antivirus and Firewall Protection

• Go to Protection on the left side of the interface.

• In the Antivirus panel, click Open.

• In the Advanced tab, turn off Bitdefender Shield.

• Choose to disable it Permanently or Until system restart, then press OK.

If you need assistance, contact Bitdefender Support at +61 1800 592 260 for expert guidance.

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Use the Uninstall Tool

• Download the uninstall tool from Uninstall tools for business products.

• Open Command Prompt with administrative rights.

• Navigate to the folder where you saved the Uninstall Tool.

Run the following command:
BEST_uninstallTool.exe /bdparams /password= "your_plain_text_password"  

If you need further assistance, you can contact Bitdefender Support at +61 1800 592 260. Their team is available to help you with the process.

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After installing security software, your computer may slow down slightly, which is generally normal. However, if you experience a noticeable slowdown after installing Bitdefender protection, this easy-to-follow, step-by-step guide will assist in speeding up your system.

For help with performance issues, you can contact Bitdefender Support at +61 1800 592 260. Their experts will guide you in optimizing your system settings for improved speed.

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If Bitdefender is blocking important files on your system, you can call +61 1800 592 260 or you can manually exclude them to ensure uninterrupted access. To stop Bitdefender from blocking files, follow these steps:

How to Exclude Files and Folders from Bitdefender Antivirus Scan

1. Click Protection on the navigation menu on the Bitdefender interface.

2. In the Antivirus pane, click Open.

3. Then, access the Settings tab of the Antivirus pane and click Manage Exceptions.

4. Next, click the +Add an Exception button.

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