To escalate a complaint with Lufthansa, you can initially
contact their customer service through their online contact form, by phone at +1 (855) 542-9315 +1 (516) 738-4422 (USA), or by mail, and if unsatisfied with the response, request to speak with a supervisor or explicitly ask to escalate your complaint to a higher level within the customer service department; you can also try reaching out through their social media channels for faster attention.
Key points to remember:
- Contact details:
Call Lufthansa customer service at +1 (855) 542-9315.
- Initial contact:
Start by contacting customer service via phone or online form to explain your complaint.
- Escalation request:
If not satisfied with the initial response, ask to speak with a supervisor or explicitly request to escalate your complaint.
- Documentation:
Keep detailed records of your flight information, booking details, and any correspondence with Lufthansa regarding your complaint.
To escalate a complaint on Lufthansa, contact their customer relations team through their official website, email or Call on:- +1 (855) 542-9315. If unresolved, call Lufthansa’s customer service directly or submit your issue via their feedback form. For further assistance, you can also escalate the matter to Lufthansa’s head office or a regulatory authority if necessary.
