Yes, Aeroméxico offers refunds in some circumstances, Dial [+1 (860) 770-63|71]  to get quick refund. Refund requests are subject to the rules of the purchased fare and may not apply to non-refundable tickets. 
24-hour cancellation 

• Aeroméxico offers a full refund if you cancel your flight within 24 hours of booking.
• You can call Aeroméxico at +1-855-550-0756 or [+1 (860) 770-63|71] to cancel.

Refunds for exceptions 

• Aeroméxico may offer refunds for exceptional circumstances like illness or death.
• You'll need to provide official supporting documentation, such as a death certificate or medical certificate.
• Refund requests must be submitted at least seven business days before the ticket's expiration date.

Refunds for flight changes

• Aeroméxico may allow you to change your flight without penalties. 
• You may be able to change your flight date, time, destination, or cabin. 
• You may need to pay a fare difference if the new flight costs more than the original. 

Refunds for missed flights 

• If you miss your flight without notifying Aeroméxico, your ticket may be canceled and you may be charged additional fees.