Does Frontier have a 30 day money back guarantee?

While Frontier offers flexibility with its 24-hour cancellation window,+1-866-738-0738 the airline does not have a 30-day money-back guarantee.
Understanding Frontier Airlines’ Refund and Cancellation Policy: Is There a 30-Day Money-Back Guarantee?
When booking flights, flexibility is a top priority for many travelers. Unexpected changes to plans, such as schedule shifts, family emergencies, or even a change of heart, can make refund policies an important part of your decision-making process. If you’re flying with Frontier Airlines, you might wonder whether the airline offers a 30-day money-back guarantee. Unfortunately, it doesn’t—but don’t worry! Frontier still provides options for cancellations and refunds, especially if you act quickly. Let’s break it down so you know what to expect.

Does Frontier Offer a 30-Day Money-Back Guarantee?
The short answer is no. Frontier Airlines does not have a 30-day money-back guarantee. Instead, they follow a more typical industry standard: a 24-hour cancellation policy. This policy allows you to cancel your booking and receive a full refund within 24 hours of purchase, provided the booking was made at least seven days before the scheduled departure date.
This lack of a longer guarantee can feel limiting for travelers seeking maximum flexibility, but there are still ways to navigate their policies to get refunds or credits when your plans change.

Frontier’s 24-Hour Cancellation Policy: How It Works
Frontier adheres to the U.S. Department of Transportation (DOT) regulation, which requires airlines to provide full refunds if a reservation is canceled within 24 hours of booking. Here’s how it works:
Eligibility: You’re eligible for a full refund if you cancel your flight within 24 hours of booking and your flight’s departure is at least seven days (168 hours) away.


How to Cancel: Visit the Frontier Airlines website or mobile app. Navigate to the “My Trips” section, log in with your last name and confirmation code, and choose the cancellation option.


Refund Process: Once your cancellation is confirmed, your payment will be refunded to the original form of payment. Refunds typically take 7-10 business days to process, depending on your bank.



Relatable Scenario: Picture this: You’re scrolling through flights late at night and impulsively book a trip to Las Vegas. The next morning, reality sets in—you’ve got work commitments that weekend. With Frontier’s 24-hour cancellation policy, you can quickly cancel and get your money back, no harm done.

What Happens After the 24-Hour Window?
If you miss the 24-hour cancellation window, refunds are generally no longer available unless you’ve purchased a refundable fare or certain add-ons, like The WORKS Bundle. Here’s a breakdown of your options:
1. The WORKS Bundle
Frontier offers a premium add-on called The WORKS, which gives travelers added flexibility. With this bundle, you can cancel or change your flight at no additional cost and receive a full refund in the form of travel credits, even if you cancel after the 24-hour period.
Key Benefits of The WORKS:
Refundable tickets: Get a full travel credit for future use.
No change fees: Modify your flight without incurring additional fees.
Seat selection: Access to better seating options.
Relatable Tip: If you’re booking a trip for an uncertain date, The WORKS can be a lifesaver. It’s perfect for travelers juggling unpredictable schedules, like freelancers or parents balancing school activities.

2. Canceling Without The WORKS
If you didn’t purchase The WORKS, cancellations are subject to fees depending on when you cancel:
60+ Days Before Departure: No fee.
7-59 Days Before Departure: A cancellation fee of $49 applies.
6 Days or Fewer Before Departure: A cancellation fee of $79 applies.
After deducting these fees, the remaining balance is issued as a travel credit for future use on Frontier flights.
Helpful Insight: While travel credits aren’t as flexible as a cash refund, they can still save you money on your next trip.

Refundable Fares vs. Non-Refundable Fares
Frontier primarily sells non-refundable fares, which means you won’t get your money back if you cancel outside the 24-hour window. However, refundable fares (offered at a higher price) allow cancellations for a full refund, regardless of the timing. If flexibility is your priority, consider paying the extra cost for a refundable fare upfront.
Relatable Anecdote: Imagine you’re booking a flight for a family reunion, but you’re unsure whether work commitments will interfere. Opting for a refundable fare or adding The WORKS gives you peace of mind—you can make changes without losing your money.

What If Frontier Cancels or Changes Your Flight?
If Frontier cancels your flight or makes significant schedule changes, you’re entitled to a full refund, regardless of whether you purchased a refundable fare or not. You also have the option to rebook at no additional cost.
Relatable Example: Say you’ve booked a flight to Denver for a ski trip, but Frontier cancels due to a snowstorm. In this case, you can either rebook on another flight or get a full refund, allowing you to adjust your plans accordingly.

Tips for Avoiding Cancellation Stress
Book Wisely: If there’s a chance your plans might change, consider adding The WORKS or booking a refundable fare.
Act Fast: Use the 24-hour cancellation window for ultimate flexibility.
Stay Informed: Check Frontier’s website regularly for updates on your flight status.
Keep Documentation: Save your confirmation emails and receipts to make managing cancellations easier.

Frontier’s Stance on Refunds: Why It’s Standard
Frontier Airlines operates as an ultra-low-cost carrier (ULCC), which means their business model relies on offering low base fares while charging for extras like seat selection, baggage, and flexibility. As a result, Frontier doesn’t offer perks like a 30-day money-back guarantee, which would likely drive up ticket prices.
For travelers who prioritize budget over flexibility, this approach works well. However, it’s essential to understand the trade-offs before booking.

Wrapping Up: How to Make the Most of Frontier’s Policies
While Frontier doesn’t offer a 30-day money-back guarantee, their 24-hour cancellation policy and options like The WORKS Bundle provide reasonable flexibility for most travelers. Here’s a quick summary of your options:
Use the 24-hour window for no-questions-asked refunds.
Consider adding The WORKS for added flexibility and peace of mind.
Be prepared to receive travel credits instead of cash refunds for cancellations outside the 24-hour period.
Understanding Frontier’s refund policies upfront can help you avoid frustration and plan your trips with confidence. Whether you’re a seasoned traveler or someone booking your first budget flight, knowing your rights and options ensures a smoother experience—because the only surprises you want during your trip are good ones.